• Q: The touch function on the interactive whiteboard is not working.

      A: 1. Check if the USB cable is connected to the Thinkpanel interactive whiteboardand computer.
      2. The touch function on the Thinkpanel interactive whiteboard has not worked yet after the connection, you need to unplug the USB cable and plug it back in again or change a USB port.

  • Q: Why does the message "No interactive whiteboard is connected" appear when calibration?

      A: 1. Check if the USB cable is connected to the Thinkpanel interactive whiteboard and computer.
      2. If there is still a dialogue box after the connection, you need to access the Device Manager on your computer. Expand Universal Serial Bus (USB) Controller to check if there are some yellow exclamation marks next to the drivers. If yes, right click on the driver and then select “Update Driver Software”.



      (图1)

  • Q: Why is the projector image upside down?

      Q: Why is the projector image upside down?
      A: After connecting to the computer, press the Menu button on the projector remote control, use the up/down arrow to get to the Projection on the fourth page, and change it to the “Front/Ceiling” mode, as shown below:



      (图1)

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