For stubborn spots, apply a small amount of non-abrasive screen cleaner or 75% isopropyl alcohol to the cloth first—never spray liquid directly onto the screen.
Q: How do you handle technical support for international customers?
A:We provide online technical assistance via email, video calls, and remote tools.
Our professional engineering team is available across different time zones for troubleshooting.
Q: What is the warranty policy for In-Display products?
A:We offer a standard 1 to 3-year warranty and provide lifetime technical support.
During the warranty period, we provide free replacement parts for any hardware issues not caused by human error.
Q: Is the glass strong enough for classroom environments?
A:Yes. We use 7H Mohs hardness tempered glass.
It is scratch-resistant and highly durable, specifically designed to withstand the daily rigors of schools and public spaces.
Q: Do you offer SKD or CKD solutions?
A:Yes. In-Display provides SKD (Semi-Knocked Down) and CKD (Completely Knocked Down) solutions to help partners reduce import duties and optimize local assembly costs.
Q: How do you ensure product safety during international shipping?
A:We use multi-layer protection: thickened honeycomb cartons, EPE foam padding, and optional wooden crates or pallets to ensure screens arrive in perfect condition.
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